If my flight is cancelled, will Porter rebook me on another flight?

Yes, we will rebook you on the next available Porter flight at no cost. If you’ve provided a valid email address and/or mobile number on your reservation, we will also send you a notification with your new flight details via email and/or text message.

If your flight is cancelled or delayed, Porter will send you a flight notification to the contact details provided on your booking. Please ensure that your email address and mobile number are correct and current.

Information about changes to your flight's status will be made available within 30 minutes of the time we are notified of the change. Updates will be provided through our online Flight Status tool, local airport Flight Information Displays and through the Porter Call Centre.

For last minute delays or cancellations, we will also offer updates at the boarding gate area and on board.